Resolved Lost my Hero and Growlord

Discussion in 'Closed bug reports' started by Frumps, Apr 25, 2018.

  1. Frumps

    Frumps New Member

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    Howdy! I had purchased the Hero rank from the shop and I believe I was at the Growlord rank. Today I logged in and I am showing as default and no Hero rank. All of the perks with Hero Rank are gone as well so it's not just a visual bug. Tried restarting Minecraft, just to be on the safe side and that did not work. Unfortunately, I don't have anything to prove any of this so I'm hoping ya'll have records of purchases at least. I can get myself back up to growlord pretty easily. Let e know whats up. Thanks all!
     
  2. Chickencharm

    Chickencharm Member

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    The server reset in January. Fill out this form to get your donor rank back, but I don't think you can get your in-game rank back.
     
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  3. ZachTGD

    ZachTGD New Member

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    If you've played the server after January 5th 2018, then please respond saying so. If not, fill out the form that Chickencharm sent.
     
  4. Frumps

    Frumps New Member

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    Yup, I did get my coupon a couple months ago after the reset and I did purchase the Hero after the reset. I can say I had the Hero this past weekend for sure and yesterday it was gone.
     
    #4 Frumps, Apr 26, 2018
    Last edited: Apr 26, 2018
  5. ZachTGD

    ZachTGD New Member

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    Alright, will try to sort this out. Thank you for reporting.
     
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  6. Ky

    Ky Owner
    Owner Ticket Management

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    Resolved, Any problems please message me on discord.
     
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