Last year, I purchased the Ultimate Rank and after the server reset, I did not receive the rank again. Do I have to re-buy the rank, or do I file a report somewhere? (Note: I did send a report in earlier this year but still did not receive the rank).
Heyo! Before, there was an application where users have to fill in to receive a coupon code for their rank. But, I don't believe that application will be active and you might want to message either @Kiri or @Aury via Discord. You can also go to our discord server and go to #staff-assistance and someone who has access to give roles can help you. I hope this helps and if you have any other questions/comments/concerns, you may post it here before I do lock the thread.